Standard Contract.

• It has a duration of one year.
• Deposit equivalent to one and a half month of the monthly rental value. 
• No Admin Fee* at the time of booking. 
• The cost of registering the contract will be divided in half between the tenant and the company. If you have any questions about these costs, please contact your flat manager.
• Free WIFI and weekly cleaning service of the common areas (subject to availability). 
• Costs are not included (water, gas and electricity). The fixed costs are 80€ per month.
• Cleaning service of the room is not included (contact the flat manager if needed).
• It’s the tenant’s responsibility to keep the room and common areas in good cleaning conditions. 
• Parties are not allowed. The law of the City of Florence prohibits the emission of any type of high volume noise after 11 pm.
• Pets are not allowed.
• Smoking is not allowed anywhere in the house.
• The contract is individual (contact us for a couple’s contract).
• No room changes can be made (the change of room will require a new contract). 
• Contract subject to availability (if the contract is not available, another type should be selected).

* The Admin Fee is the amount charged by the company at the time of booking for a series of services and procedures carried out by the company, such as: assuming responsibility for the tenant's stay with the property throughout the duration of the contract, expenses incurred in various procedures and procedures, assistance to the tenant, management of cleaning and maintenance, customer service and guards for possible maintenance emergencies and others, provision of information regarding the documentation required for certain procedures, etc.

Bookings can be cancelled by the user, taking into account the following cancellation costs:

• Cancellations made before the starting day of the contract: it leads to a penalty equivalent to one month’s rent. The customer will receive the return of the remaining part.
• Cancellations made after the starting day of the contract* and/or without the customer showing up for the check in: the total amount paid on the booking won’t be refundable. 
• Early termination of the contract: the early termination of the contract will lead to a penalty equivalent to one month’s rent. Moreover, the tenant must pay the cancellation costs for an amount of 100 €.

* Starting date of the contract: it’s the date the contract begins. It may not coincide with the check in date or with the moment the tenant moves into the flat.