Office opening hours may vary due to COVID-19 safety measures. Customer service will be available only by appointment. Please, visit our contact page here. Thanks for your understanding.
Emergency (all services): 112
Spanish national police: 091
Local police: 092
Fire brigade: 080
24h Pharmacy and yellow pages: 089
To report robbery:
+34 902 102 112
or go to the closest police station
Lost & Found office:
+34 91 527 95 90 (Metro Legazpi)
To help injured animals:
+34 914 801 957 (Medio Ambiente)
Every place inside the M-30 (the road surrounding the city) is a good housing solution.
Finding an accommodation in Madrid can be difficult, mainly depending on the season. September is quite a tough month, because all the students and young workers land in town and start looking for a housing option. Many of them can even begin the research during summer in order to make sure they have the ideal room or flat.
Madrid is a vibrant city that fills up your days and nights with uncountable fun things!
Citylife Madrid, the most popular entertainment company in town, will make you experience Spain at the fullest.
If you are looking for exciting cultural experiences, travels, internships or you just would like to meet new people from around the world, consider Citylife Madrid your friend here in Madrid!
Here are some of the services they offer:
1 - Free Welcome to Madrid guide and pack: to help you getting settled in the city.
2 - Weekly Activities Agenda: all kinds of social and cultural activities (international language exchange, salsa classes, cooking classes, shows and much more!)
3 - Citylife Madrid trips will take you on adventures you’ll never forget. Meet new people, try new things and truly experience Spain!
4 - Discounts on many services such as gym, attraction parks, shops and online shopping and many more activities.
5 - Learning Spanish: discounts on language courses, private classes, tutoring, free language exchange.
6 - Nightlife Madrid: they offer you the best international parties in Madrid, the city that never sleeps!
Are you ready to live in Madrid and begin an amazing adventure? We can’t wait to welcome you here, but first, you need to know how to get legal in Spain.
Here we collected some information about the application for the NIE and the TIE, the documents you need if you are preparing to reside in Spain.
Get a look here and collect all the information to apply for your documents and get legal in Spain.
Keep in mind that you have to choose wisely the location of your housing in Madrid; it has to stay close to bus or metro stops, in order to avoid any waste of time in your daily life. Madrid has such a great public transport connection!
It may look obvious, but we strongly suggest you to start joining communities of young internationals in Madrid: it’s important to get in touch with many people before the arrival, collect many interesting and useful information about the city and to get the most out of the daily life in Madrid.
Are you looking for Sports or Language Exchange get-togethers, for friends to travel & experience Spain together, or you are simply interested in partying and meeting young fellow internationals to make some new friends? If the answer is "yes", then check out the many WhatsApp & Facebook groups that Citylife si offering to incoming internationals
Once you are in Madrid, don’t stop sharing your experience with all your friends and family! Before arriving here, you should check if your cell phone plan is valid in Spain. If you’re coming from a European Country, it will probably work, but your data will be way more reduced. If you’re from a Non-EU Country, you will need a new sim card.
If you like a prepaid sim card, we recommend you Lycamobile, they have super low fares. However, if you prefer to have a contract, there are several options: Movistar, Vodafone, Orange, Yoigo, etc. Just check them all and find the best for you!
Read everything there is to know about the best Spanish SIM card deals for young internationals.
Come visit us at the office - in Calle Gran Vía 22, duplicado, 2D - and we will glad to help you to get your Spanish sim card.
What about managing the expenses in an easier way? We recommend to people with a different currency from Euro, to open a Spanish bank account. It’s an available option to both residents and non-residents in Spain.
The documents you’ll need may vary depending if you are applying as a resident or non-resident.
Documents as a resident:
Documents as a non-resident:
Read everyhing there is to know about the recommended Spanish bank account for international students and expats.
Come at the office - in Calle Gran Vía 22, duplicado, 2D - and we will help you to get your Spanish bank account!
Choosing the area where to live in Madrid is a very important decision, but deciding whether to share your home with someone else or not is just as, if not more, important because it will also affect your entire experience.
You may be asking why we think a shared flat is the right choice for you. Let’s take a look here!
We also have some tips to help you make the most out of your time while living in a student housing in Madrid.