Office opening hours may vary due to COVID-19 safety measures. Customer service will be available only by appointment. Please, visit our contact page here. Thanks for your understanding.
Due to the entry into force of the regarding amendment to the “Society Services of Information and Electronic Commerce Act" (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all web pages that use dispensable cookies, before he starts browsing through the pages.
Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to provide a proper functioning of the site.
Through the use of these devices, the Web server is allowed to remember some data concerning the user, such as his or her preferences for viewing the pages of this server, name and password, products that interest him or her the most, etc.
According to the EU directive, cookies that require the user’s informed consent are analytical cookies and advertising and affiliate cookies, with the exception of those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.
ACCORDING TO PURPOSE
ACCORDING TO OWNERSHIP
ACCORDING TO THE CONSERVATION PERIOD
Persistent cookies: these are a type of cookies in which data is still stored in the terminal and can be accessed and processed during a period defined by the responsible for the cookie, and which can range from a few minutes to several years.
HELP EUROPE ACCOMMODATION, S.L. is the Controller of the personal data processing of the User and inform him that these data are processed according to the provisions of the Regulation (EU) 2016/679 of 27 April 2016 (GDPR), for which the following information on the procession is provided:
Purpose of the processing: as specified in the cookies section used on this website.
Legal basis for the processing: by consent of the person concerned (art. 6.1 GDPR).
Criteria for the preservation of the data: as specified in the cookies section used on this website.
Communication of the data: the data will not be communicated to third parties, except on cookies owned by third parties or by legal obligation.
Rights that assist the User:
- Right to withdraw at any time.
- Right of access, rectification, portability and deletion of this data, and to the limitation or objection to their processing.
- Right to lodge a complaint with the supervisory authority (www.aepd.es) if it considers that the processing does not comply with the current regulation.
Contact data in order to exercise these rights:
HELP EUROPE ACCOMMODATION, S.L. C/ Gran Vía, 22 bis 2 Dcha - 28013 Madrid (Madrid).