Free WIFI and weekly cleaning services of the common areas (subject to availability).
All supplies included for a fixed rate of €2,5 per day (water, gas, electricity and internet).
Cleaning service of the room is not included (contact the flat manager if needed).
It’s the tenant’s responsibility to keep the room and the common areas in good cleaning conditions.
Parties are not allowed. The law of the Community of Madrid prohibits any type of high volume noise after 11 pm. ** The company informs that a device could be installed in the flat in order to allow the monitoring of the noise level (decibels) 24 hours a day. The system emits an alert whenever the sound level exceeds the maximum allowed by the Community of Madrid, mainly between 11pm and 6am.
Pets are not allowed.
Smoking is not allowed anywhere in the house.
The contract is individual (contact us for a couple’s contract)..
No room changes can be made (the change of room will require a new contract).
The price of the room may vary in this type of contract.
Summer Contract cancellation policy.
Bookings can be cancelled by the user, taking into account the following cancellation costs:
Cancellations made 30 days or more before the arrival date: the customer will receive the total refund of the stay paid at the time of booking. The amount paid as a deposit will be retained as a penalty.
Cancellations made between 15 and 30 days before the arrival date: the customer will receive a refund of 50 % of the stay paid at the time booking. The amount paid as a deposit, as well as the 50 % left of the paid stay will be retained as a penalty.
Cancellations made less than 15 days before the arrival date: it implies the total loss of the amount paid, both the stay and the deposit.